RETURN POLICY
TO BEGIN RETURN PLEASE CONTACT US VIA EMAIL ABOUT YOUR REQUESTED RETURN INCLUDING YOUR ORDER NUMBER.
​
YOU WILL BE NOTIFIED VIA EMAIL WHEN YOUR REFUND HAS BEEN APPROVED. PLEASE ALLOW 5 BUSINESS DAYS FOR FUNDS TO APPEAR IN YOUR ACCOUNT.
​
-
MERCHANDISE MUST BE RETURNED WITHIN 30 DAYS.
-
WE WILL NOT ACCEPT MERCHANDISE THAT’S MISSING TAGS, WORN, ALTERED, OR WASHED.
-
SHIPPING CHARGES INCURRED DURING CHECKOUT ARE NOT REFUNDABLE.
-
PACKAGES THAT ARRIVE COD MAY BE DENIED OR THE COD AMOUNT MAY BE DEDUCTED FROM YOUR RETURN.
-
THE RETURNS WAREHOUSE LOCATION FOR U.S. ONLINE ORDERS IS:
1316 SAINT FRANCIS DR
PETALUMA, CA
94954 USA
​
ONLINE ORDERS PLACED WITH STANDARD SHIPPING MAY TAKE 1 TO 2 BUSINESS DAYS TO PROCESS BEFORE SHIPPING FROM OUR WAREHOUSE. (EXCLUDES WEEKENDS & ALL U.S. FEDERAL HOLIDAYS). ESTIMATED DELIVERY DATES DEPEND ON LOCATION AND ARE TYPICALLY SCHEDULED TO ARRIVE 2-6 BUSINESS DAYS AFTER AN ORDER HAS SHIPPED.
​
​
​