RETURN POLICY
TO BEGIN RETURN PLEASE CONTACT US VIA EMAIL ABOUT YOUR REQUESTED RETURN INCLUDING YOUR ORDER NUMBER.
YOU WILL BE NOTIFIED VIA EMAIL WHEN YOUR REFUND HAS BEEN APPROVED. PLEASE ALLOW 5 BUSINESS DAYS FOR FUNDS TO APPEAR IN YOUR ACCOUNT.
-
MERCHANDISE MUST BE RETURNED WITHIN 30 DAYS.
-
WE WILL NOT ACCEPT MERCHANDISE THAT’S MISSING TAGS, WORN, ALTERED, OR WASHED.
-
SHIPPING CHARGES INCURRED DURING CHECKOUT ARE NOT REFUNDABLE.
-
PACKAGES THAT ARRIVE COD MAY BE DENIED OR THE COD AMOUNT MAY BE DEDUCTED FROM YOUR RETURN.
-
THE RETURNS WAREHOUSE LOCATION FOR U.S. ONLINE ORDERS IS:
1316 SAINT FRANCIS DR
PETALUMA, CA
94954 USA
ONLINE ORDERS PLACED WITH STANDARD SHIPPING MAY TAKE 1 TO 2 BUSINESS DAYS TO PROCESS BEFORE SHIPPING FROM OUR WAREHOUSE. (EXCLUDES WEEKENDS & ALL U.S. FEDERAL HOLIDAYS). ESTIMATED DELIVERY DATES DEPEND ON LOCATION AND ARE TYPICALLY SCHEDULED TO ARRIVE 2-6 BUSINESS DAYS AFTER AN ORDER HAS SHIPPED.